{"id":746,"date":"2016-02-15T17:08:54","date_gmt":"2016-02-15T16:08:54","guid":{"rendered":"https:\/\/courriercadres.cosavostra.com\/sncf-nous-sommes-obliges-de-nous-transformer\/"},"modified":"2023-07-18T11:15:41","modified_gmt":"2023-07-18T09:15:41","slug":"sncf-nous-sommes-obliges-de-nous-transformer-2","status":"publish","type":"post","link":"https:\/\/courriercadres.cosavostra.com\/sncf-nous-sommes-obliges-de-nous-transformer-2\/","title":{"rendered":"SNCF : "Nous sommes oblig\u00e9s de nous transformer""},"content":{"rendered":"

La digitalisation et les nouveaux usages des clients ont forc\u00e9 certaines entreprises \u00e0 acc\u00e9l\u00e9rer leur mutation num\u00e9rique. La SNCF doit r\u00e9pondre d\u00e9sormais presque instantan\u00e9ment aux critiques des voyageurs. Comment a-t-elle anticip\u00e9 ces changements ? R\u00e9ponses avec Barbara Dalibard, directrice g\u00e9n\u00e9rale de SNCF Voyageurs au micro de Courrier Cadres.<\/p>\n","protected":false},"excerpt":{"rendered":"

La digitalisation et les nouveaux usages des clients ont forc\u00e9 certaines entreprises \u00e0 acc\u00e9l\u00e9rer leur mutation num\u00e9rique. La SNCF doit r\u00e9pondre d\u00e9sormais presque instantan\u00e9ment aux critiques des voyageurs. Comment a-t-elle anticip\u00e9 ces changements ? R\u00e9ponses avec Barbara Dalibard, directrice g\u00e9n\u00e9rale de SNCF Voyageurs au micro de Courrier Cadres.<\/p>\n","protected":false},"author":82,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"categories":[2,5],"tags":[],"class_list":["post-746","post","type-post","status-publish","format-standard","hentry","category-actualites","category-videos"],"acf":[],"_links":{"self":[{"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/posts\/746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/users\/82"}],"replies":[{"embeddable":true,"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/comments?post=746"}],"version-history":[{"count":10,"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/posts\/746\/revisions"}],"predecessor-version":[{"id":18452,"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/posts\/746\/revisions\/18452"}],"wp:attachment":[{"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/media?parent=746"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/categories?post=746"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/courriercadres.cosavostra.com\/wp-json\/wp\/v2\/tags?post=746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}